Services
Business phone and communication solutions.
SMS Back helps businesses stay reachable when they can’t pick up. Start with the automated SMS receptionist today, with more services on the way.
Available now
Available now
Automated SMS Receptionist
A dedicated phone number and automated text receptionist that helps businesses respond to missed calls and customer questions about services, pricing, hours, and appointments.
What’s included
A dedicated receptionist phone number
Your choice of two phone setups
Call prompt: press 1 to text, press 2 for voicemail
Text replies about your services, pricing, and hours
Answers to appointment inquiries
Fully managed, with no app to download
The base service answers appointment inquiries but doesn’t book appointments automatically.
Coming soon
More ways to run your business phone.
These services are in the works. They aren’t available yet and can’t be purchased, but they show where SMS Back is headed.
Coming soon
Business Phone Number & Call Forwarding
Get a dedicated business phone number that forwards incoming business calls to your personal phone. Keep your personal number private while customers call your business number. This service is designed for businesses that want a professional business number without needing an automated text receptionist.
Coming soon
Caller Notifications
Receive text notifications when someone calls your business, helping you keep track of incoming calls and potential customers.
Coming soon
Business Callback
Return calls to customers using your business number instead of exposing your personal phone number.
Coming soon
Appointment Booking
Allow customers to schedule appointments through an integrated booking system, helping businesses manage their schedules and reduce back-and-forth communication.
Coming soon
After-Hours Receptionist
Give customers another way to reach your business outside normal operating hours with an automated text receptionist that can respond to common questions.
Have a question about what’s next?
Email support@sms-back.com and we’ll be happy to help.